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Guest Information

Guest Information

Whether you’ve checked into our chalet or are glamping in one of the yurts, this page has all the little details to help you enjoy your visit to the fullest.

Reservation Information

Reservation Information

At Pender Harbour Resort, we take a 25% deposit when you book your stay with us. The balance is due when cancellation period has ended.

Pet Policy

Pet Policy

We love pets as much as you do, and they are welcome at Pender Harbour. We charge $30 per pet, per night.

Swimming Pool Rules

Swimming Pool Rules

Our pool is heated. Sorry, but because it is quite shallow, there’s no diving allowed.

Frequently Asked Questions

Do you have accommodations with a kitchen?
The Chalet as well as all of our Cabins and Motel rooms have fully-equipped kitchens.
Are you a pet-friendly resort?
Yes, furry friends are welcome here! There is a Pet Fee of $30 per pet per night with a maximum of two pets per suite and we ask they stay off the furniture but enjoy the rest of the space, including gated decks on each patio.
Can i request an extra bed in my suite?
Our Chalet, Cabins and Yurts include a pull-out sofa bed in the living area. We do not offer additional beds, cribs, cots or mattresses. While we don't have cribs available on-site, we recommend bringing a portable sleeping option for the comfort of your little one, such as a playpen.
Do you have accommodations with air conditioning?
As the resort is situated on the waterfront, we benefit from the ocean breeze which usually is sufficient to keep our guest rooms comfortable. We do not have accommodations with air conditioning. However, a free-standing portable fan is available in every accommodation if needed.
What is your early departure policy?
Early departure guests will be responsible for 100% of each remaining night reserved.
Do you have an onsite restaurant?
While we don't have a restaurant on-site, our area boasts a vibrant culinary scene with a wide range of dining options just a stone's throw away. We're more than happy to provide you with a curated list of local eateries upon your arrival. You can also explore our webpage for a convenient link to discover the delicious dining choices awaiting you nearby.
Do you have an electric vehicle charging at the resort?
Yes, we provide complimentary electric charging stations conveniently located throughout the resort, including at each cabin. These charging stations are designed to support overnight charging during your stay, ensuring that your vehicle is ready for your adventures the next day.
Can I request an early check-in?
Our check-in time starts at 4 pm, but we're happy to accommodate early check-in requests whenever possible. If your room or cabin isn't quite ready upon your arrival, we'll promptly notify you via text as soon as it's prepared. In the meantime, feel free to explore the area or relax and enjoy the resort amenities while we ensure everything is perfect for your stay.
Can I request a late check-out?
We understand that plans can change, so if you'd like a late check-out, just let our Guest Services know at least 2 days before your departure. We'll do our best to accommodate your request, depending on our occupancy at the time. Approved late check-outs are typically until noon at no extra cost. If you need to stay longer, we can arrange that too, based on availability, with additional charges applying only if you stay beyond noon.
Do you have any laundry facilities at the resort?
Yes, we have the coin-operated laundry available in the office building. Bring your own detergent and dryer sheets, however if you forget we have some available in the store.
Do you have Wi-Fi at the resort?
Yes, we offer complimentary Internet access throughout the resort.
What are the housekeeping services and schedule during my stay?
At our resort, we provide a more eco-friendly approach to housekeeping. We do not offer daily housekeeping services. However, if you have any specific needs or require additional amenities during your stay, please don't hesitate to contact Guest Services. We're here to ensure your comfort and satisfaction throughout your visit.

Check out Our Album

We decided to leave the people out of these photos, so you can picture yourself in them. That’s you, lying back in that lounger in the shade of a big deck umbrella, a cold one in your mitt.

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